om swastik belpatra takes a zero tolerance stance against the sending of unsolicited e-mail, bulk e-mailing and Spam.

What is Spam?

Spam is unsolicited e-mails. E-mails must follow permission-based e-mail guidelines whereby one must only send such commercial e-mails to those who have requested to receive it.

What constitutes a pre-existing relationship?

The recipient of an e-mail has made a purchase, requested information, responded to a questionnaire or a survey, or have had some kind of contact with the organisation.

What constitutes consent?

The recipient of the e-mail has been clearly and fully notified of the collection and use of his e-mail address and has consented prior to such collection and use.

How does protect you from Spam? offers an opt-in and opt-out program that follows permission-based philosophies:

• Communication: We strongly encourage communication between us and our customers clearly stating whether they want to opt-in or opt-out.
• E-mail Address Privacy: We never share the e-mail addresses with other sources.
• Unsubscribe Link: Our e-mail newsletters contain an unsubscribe link which allows our subscribers to opt-out of future e-mail campaigns.
• Identification: We identify in the header that the e-mail that identifies us as the sender and our marketing newsletters or e-mails contain our contact information, including our physical address.